Todd Arnold

Todd J. Arnold (Ph.D., University of Missouri) is Gary L. Trennepohl Chair and Professor of Marketing in the Spears School of Business at Oklahoma State University. His research interests lie broadly within the areas of the organizational frontlines (service, retailing and sales). His research has been published in several peer-reviewed journals and conference proceedings, including Journal of Applied Psychology, Journal of Consumer Research, Journal of the Academy of Marketing Science, Journal of Service Research, Journal of Retailing, Journal of Personal Selling and Sales Management, Journal of Management, and Journal of Organizational Behavior, among others. He has eight times received the Spears School of Business Richard W. Poole Research Excellence Award, as well as being awarded the Regents' Distinguished Research Award in 2024. He serves on the editorial review board for the Journal of the Academy of Marketing Science, Journal of Product Innovation Management, Journal of Retailing, Journal of Business Research and Journal of Marketing Theory and Practice, as well as serving as associate editor for the Journal of Service Research and European Journal of Marketing. Todd's teaching interests include marketing strategy and consumer behavior. He teaches a majority of his courses in the MBA program at Oklahoma State, and has received the Chandler-Frates & Reitz Graduate Teaching Excellence Award and MBA Teaching Award, as well as the OSU-Tulsa President's Teaching Award. In addition, Todd has taught marketing strategy in the Executive MBA Program for Zayed University in the United Arab Emirates. Todd served as co-chair of the 2012 American Marketing Association Summer Educators' Conference.